• SUSAN PRUDEN Agent

    • SUSAN PRUDEN
    • Years Experience: 24
    • Specialties: first time buyer, first time seller, Residential, Experienced Sellers, Condos, Co-ops
    I'm a full-time real estate agent, living in the Town of Cheverly in Prince George's County, Maryland.

    The Road to Real Estate

    My initial interest in real estate started many years ago, when interest rates were at an all-time high and home buyers were struggling. No one dreamed that rates would drop from those 18% and 21% mortgages of the early 80’s to the lows we have experienced over the last five years. I started out with eight years in the mortgage industry and got valuable experience in just about every phase of the industry. The financial part of the picture is important and I’m grateful for the education those years provided.

    In 1991, along with my husband, Joseph, I started a business creating marketing materials for my REALTOR® mom and other real estate professionals in the area. Working with agents to help them market themselves and their properties started my dream of becoming a real estate agent, knowing I already had crucial experience under my belt.

    Why Real Estate?

    Truth? It was my personal home-buying experience that provided the final impetus for me to get my license. Simply put, I was fascinated by all the moving parts and believed I could do a great job helping families who were moving into or out of our area. Once I got my license in 1994, I knew that my goal was to demystify the buying and selling process for my clients. I wanted to make sure the decision making was where it belonged -- in my clients' hands, not in mine. For that reason, I'm probably as much a teacher as an agent. I got a great start and education at my first brokerage, but truly found my home with CENTURY 21 Home Center in 1999 and then again when Home Center merged with CENTURY 21 New Millennium this past year. The superb support and team atmosphere provided by CENTURY 21 New Millennium has given me new tools to help my clients reach their goals.

    Awards

    I’ve received lots of sales awards and I’m proud of them. However, there are three awards that really matter to me: The CENTURY 21 Quality Service Pinnacle Award, the highest award of its type within the CENTURY 21 Franchise system, is earned by a very small percentage of agents. My clients' reviews have earned for me that coveted recognition since 2012.

    The other two awards are voted on by my peers at the Prince George's Association of REALTORS®. The Distinguished Sales Associate of the Year Award is awarded to only one member per year and is based on a mixture of community involvement, association involvement and real estate education and designations. The third, the Distinguished Service Award, is awarded to no more than 2 agents per year for "exceptional meritorious service." Given that we have more than 2,500 members, I am honored to have received both awards.

    Giving Back to the Community

    Caring about homeowners, home buyers and sellers, as well as my fellow real estate agents, has been the driving force behind my involvement with our association’s Legislative Committee. I'm proud to say that I was part of the team that successfully fought off state and county fee increases that would have made the cost of buying and selling more expensive.

    Beyond that, I love volunteering time with the Cheverly American Legion, and being a Commissioner on the Prince George’s County Historic Preservation Commission.

    So yes, I'm obsessed with real estate. I love what I do. And I'd love to talk to you about the market, your house, your dreams and what we can do together to help you achieve them.
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  • Mobile: (301) 980-9409
  • Mobile: (301) 980-9409

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  • Karen Knee – Buyer

    Susan did a great job.

    Verified by RealSatisfied

  • Abe B. – Seller

    Susan is terrific. She knows the area and the market and guided us through the process like a boss.

    Verified by RealSatisfied

  • Shelley Johnson – Seller

    Susan's experience in and knowledge of our local market was very important, as was her website and online informational resources. She got back to us right away after our initial contact. She always answered questions thoroughly and honestly. She never encouraged us to do anything unethical. She respected our goals and helped us price the house to sell quickly (it did); no attempt to increase her commission by pricing too high.

    She initially said her goal was to get an offer in ten days and we got an offer after nine days. She gave us good advice about staging and took great pictures.

    Always responsive. Calm.
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    Verified by RealSatisfied

  • Anna Lovejoy – Seller

    Susan Pruden has a reputation as a smart, straightforward agent who gets results for her clients. She did not disappoint! She offered sound suggestions for improving the property, kept us informed of every development during the sale, and offered a wealth of experience and knowledge of the local market to inform our decisions. She is professional, honest and a pleasure to work with.

    Verified by RealSatisfied

  • Teresa Kepler – Seller

    We were just beginning to think about moving, but as our house is fairly unique in a cooperative that not all agents are familiar with, getting a buyer seemed like a long shot. When our neighbors listed their home (very similar or ours) with Susan, they had high confidence in her. We decided that if they could do it, we would try. Within days, in December, Susan found a buyer who offered their asking price, and the sale went smoothly. We were sold on Susan, and excited to work with her.

    >Susan was right on top of all the above aspects of our sale, and kept us informed and reassured through the whole process.

    Susan demonstrated the ability to get results while staying on friendly and open terms with all parties involved. Her availability and affability brought out the best in everyone.

    Susan referred to her broker at points along the way, and other agents on her team. We had the impression that her outstanding service to us was backed up by a strong company.

    At our first meeting with Susan, we knew that it would be fun to work with her. Then, thanks to her expertise, she guided us to our strongest offer, and the sale went smoothly. She made our conversations with our buyers clear, friendly, and professional. The same was true for our contact with the housing coop staff, and our appraiser, and our settlement attorney's staff. Even after closing, she stayed in touch, reassuring us that out wire transfer had been made for the purchase of our new home, and that she had contact with our escrow officer for that transaction. We're still having fun!
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    Verified by RealSatisfied

  • Mary Lucas – Seller

    Susan Pruden is an excellant real estate agent. Her marketing via the Internet was very impressive. I'm sure that's was a big factor in the quick sale of our home--for more than the asking price. I couldn't recommend her highly enough.

    Verified by RealSatisfied

  • David Morgan Cheverly – Seller

    Susan is a great communicator and really made this sale super easy. She handled everything effortlessly. She is a true professional realtor.

    Verified by RealSatisfied

  • Rob and Regan Vaccarino – Buyer

    The information on Susan's webpage made a big impact on our choice to reach out to her. The positive reviews from her previous clients were so impressive, and it was very clear that she knew Cheverly very, very well. We also truly appreciated our initial meeting with her - she was patient, thorough, and clear about what the entire process would look like and made us feel very comfortable about the experience we would have with her as we went through the home buying process for the first time.r/>
    Susan made the home buying process easy and fun! She kept us in the loop every step of the way and quickly gained our complete trust. Not only was Susan an incredible resource to us given her years of experience in the real estate business and her seemingly endless knowledge of Cheverly, but every other person she recommended to us (lender, inspector, settlement office, etc.) was equally as wonderful, knowledgeable, professional, and trustworthy. Susan gave us a great education into real estate and home buying along the way, and always made us feel like we had her full attention, even though she doubtless had many other clients (buyers and sellers) that she was working with. She also guided us through the negotiation process while allowing us to make the decisions that we were most comfortable with.

    We can't imagine having had a smoother, more enjoyable experience buying our first home, and we are so grateful to have connected with Susan!
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    Verified by RealSatisfied

  • Roberto – Buyer

    Susan Pruden is a an amazing resource. She knows our area as well as anyone could and she is tapped in to great resources for all the things that come with buying a home. She is also patient and great with kids. I'd use her again, but I hope I don't have to. We like our house and want to stay in it. If you want someone who is engaged in the process and always ready to help, you want Susan Pruden.

    Verified by RealSatisfied

  • Mike S. -- Cheverly – Seller

    Susan really was great to work with. Her knowledge of the market and selling/negotiating strategies were invaluable. She provided spot-on recommendations and was always very clear and prompt with communication.

    As real estate shopping has shifted more and more to the internet, Susan was very much in-tune with what it takes to put together an appealing online listing. I received multiple compliments on the photos she took for my listing, and I believe they were a key factor in securing two full price offers just 3 days after going on the market!

    I would not hesitate to recommend Susan to anyone looking to buy/sell.
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    Verified by RealSatisfied

  • Neil Tevault – Buyer

    This deal had several places where it could have fallen apart and Susan kept it together. The listing agent and the sellers were both not detail oriented and did things that they shouldn't have done (agreeing to open the pool before closing according to the home inspection agreement and then deciding that they didn't want to). Susan came up with options that worked for us both and kept things moving forward.

    Verified by RealSatisfied

  • Andrew Darnell – Seller

    We met Susan Pruden in 2010 and engaged her to assist us to purchase the property in Cheverly. When the time came to sell the property in 2015 we had no hesitation in engaging Susan again. Susan has dealt in the area for many years, her integrity and understanding of the market is impeccable. Being based in Australia, we were heavily reliant on Susan to assist us in preparing the property for sale, get all documentation in place and to communicate progress and feedback to us. With Real Estate laws, processes and structures so different to what we are used to, Susan walked us through each stage so we had a full understanding of where we were at. Again working with time differences, Susan was fielding calls, sending emails and working out of normal business hours during the sale process.

    Our reliance on Susan was total, and such was our confidence in her integrity that we nominated her to act on our behalf as Power of Attorney at the settlement. Despite so many moving parts with us not being in the U.S., Susan oversaw the entire sale seamlessly.

    I have no hesitation recommending Susan's services for anyone buying or selling a property in the area, Susan went above and beyond to ensure a successful outcome for us, which she achieved through professionalism, efficiency and strong negotiating skills.
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    Verified by RealSatisfied

  • David Warrington – Buyer

    Excellent

    Verified by RealSatisfied

Status Updates

Certifications & Designations

  • REALTOR®
    REALTOR®

    Real estate professional who is a member of the NATIONAL ASSOCIATION OF REALTORS® and abides by its strict Code of Ethics.

    NATIONAL ASSOCIATION OF REALTORS®

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  • HyperSocial™ Agent
    HyperSocial™ Agent

    Able to display recommendations and certification badges and to connect with people through their social networks using SocialBios.

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  • Graduate, REALTOR® Institute
    Graduate, REALTOR® Institute

    An increased knowledge and skills in a broad array of technical subjects and the fundamentals of real estate.

    NATIONAL ASSOCIATION OF REALTORS®

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  • NAR's e-PRO®
    NAR's e-PRO®

    Dedicated to making the most of today's technology to help with your real estate needs.

    NATIONAL ASSOCIATION OF REALTORS®

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  • Short Sales & Foreclosure Resource
    Short Sales & Foreclosure Resource

    Knows how to help sellers maneuver the complexities of short sales as well as help buyers pursue short sale and foreclosure opportunities.

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  • Certified Residential Specialist
    Certified Residential Specialist

    The highest designation awarded to sales associates, recognizing professional accomplishments in both experience and education.

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  • NAR's e-PRO®
    NAR's e-PRO®

    Dedicated to making the most of today's technology to help with your real estate needs.

    NATIONAL ASSOCIATION OF REALTORS®

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